Transparency, trust, and clarity
Orca is built on a straightforward principle: your data is yours. OMG Center Limited builds and configures the software. Your operational data, the emails, calendars, meetings, and contacts that Orca works with, lives entirely within your own systems and never touches ours. The documents below set out how this works in practice, and what you can expect from us in terms of service, security, and compliance.
Data Protection Policy
How we handle the minimal personal data collected through the Orca commercial relationship, and our position under UK GDPR.
Data Processing Agreement
Our formal position on data processing. Clients own and control all their operational data. OMG Center is not a data processor for that data.
Information Security
How the Orca application is designed to keep your data secure, including credential storage, API key management, and OS-level protections.
Data Map
A clear account of how data flows through the Orca system: what connects to what, where data lives, and what OMG Center can and cannot access.
Service Level Agreement
Our service commitments: response times, support availability, update cadence, and how we handle incidents affecting the Orca application.
Business Continuity
How Orca is architected for resilience, what happens in the event of a service disruption, and how your data remains accessible throughout.
Client Licence Agreement
The terms under which Orca is licensed to you: permitted use, configuration scope, intellectual property, and the nature of the service relationship.